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Senior Customer Experience Specialist

Description

POSITION: Senior Customer Experience Specialist REPORTS TO: Senior Brand Manager Every conversation with a customer is a chance to turn them into a lifelong advocate for One Degree Organics — and we're looking for a Senior Customer Experience Specialist who genuinely loves talking to people and takes real ownership of every interaction, because this role is the human face of our brand.

The Senior Customer Experience Specialist owns customer inquiries and escalations from first contact through r…

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