Senior Customer Service Ops Leader – Digital Transformation
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Description
Axalta Coating Systems in Asturias, Spain, seeks a Senior Customer Service Operations Manager to lead global customer service excellence, oversee back-office operations, CRM, and digital transformation, and partner with IT to deliver measurable improvements.
The role requires 10–15 years in leadership, 5–10 years in CS Ops or related fields, strong Salesforce and SAP expertise, and travel up to 30%.
Fluent English is essential.
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