Senior Customer Success Manager
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By JOINing our team, you’ll be managed by Clara , our Team Lead and work alongside Célia & Ariane (our CSMs) and Mathilde & Khuyen (our Account Managers).
Our team is in charge of the day-to-day customer relationship.
Our role is essential within the company.
We co-ordinate the different departments to make sure all efforts are focused on improving the performances and processes in a client centric-way.
We need to follow the customer journey in order to insure the client retention.
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