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Senior Customer Support Adviser (FTC, up to 12 months)

Selwood Housing Society Limited · UK, United Kingdom

Posted Oct 1, 2026 · 2h ago

Employment
Contract
Seniority
Senior
Category
Customer Support
Listing language
English

Description

Job Description Imagine this: The call's been escalated.

The customer's frustrated.

What's your next move?

If your instinct is to stay calm, take ownership and find a solution, we'd love to hear from you.

We're looking for a Senior Customer Support Adviser who thrives on solving problems, supporting colleagues and delivering great customer outcomes.

You'll take ownership of escalated enquiries, coach and guide team members, and play a key role in ensuring our customers receive the high-quality …

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