Senior CX & AI Transformation Lead

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Description

Talkdesk is embedding a dedicated Customer Experience Manager within the Orange team to maximize the Talkdesk platform value and support Orange's CX and AI transformation.

You will lead strategic customer initiatives and orchestrate Talkdesk teams to deliver measurable outcomes.

In this role you will develop AI-enabled use cases, drive adoption, and ensure successful integration across APIs, data flows, and architecture.

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