Senior CX Manager

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Description

Role Overview A fully dedicated Talkdesk Customer Experience Manager embedded within the Orange team, responsible for maximizing the value of the Talkdesk platform and supporting Orange's CX and AI transformation.

This role combines strategic customer leadership with strong technical fluency, working closely with Orange business and technical teams to identify, develop, and optimize high-value use cases, particularly across AI and Agentic capabilities.

The CXM acts as a trusted advisor and orch…

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