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Senior CX Platform Engineer

Description

This position is listed on behalf of a partner company, who manages all applications and next steps.

Our partner is looking for a Senior CX Platform Engineer based in Canada.

This is a senior software engineering role focused on bringing AI-powered workflows into real-world customer experience operations.

You will design, build, and operate agentic applications, MCP servers, integrations, and shared platform capabilities used across Customer Success and related teams.

The role combines hands‑on…

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