Senior Forward Deployed Engineer

Job Description

The Role

We’re hiring a Forward Deployed Engineer (FDE) to work at the frontier between customers and engineering. You’ll partner with strategic enterprise accounts to deploy, integrate, and scale our platform in complex environments.

This is a deeply technical, customer-embedded role focused on deployment success and expansion. You’ll design integrations, solve performance bottlenecks, and occasionally build small features or prototypes when needed.

You will:

• Own the technical success of a few high-value, high-touch customers from onboarding through expansion.

• Deploy in on-prem, VPC, and hybrid environments ensuring performance, scalability, and security.

• Design and implement integrations across APIs, data pipelines, and authentication systems.

• Work with customer engineering teams to optimize workflows, debug production issues, and tune system performance.

• Build custom connectors, adapters, or lightweight features that unblock adoption.

• Collaborate with Sales Engineers, Product, and Core Engineering to ensure customers go live smoothly and expand usage.

• Represent customer needs internally, translating field learnings into roadmap input.

• Occasionally travel (10–20%) for deployment, workshops, and relationship building.