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Senior Global Platform Support Engineer

Description

Ingram Micro's Unified Support is seeking a Principal Support Engineer to lead high-impact incident resolution, guide platform enhancements, and drive seamless production transitions for global customers.

You will partner with Product, Engineering, Operations and vendors, translating complex technical problems into actionable paths and shaping customer experiences across the lifecycle.

The role demands hands-on leadership, deep technical expertise, and the ability to own critical issues J-18808…

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