Senior IT Specialist
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As an Senior IT Specialist, you will provide a high level of proactive technical support to internal end-users by troubleshooting hardware, software, and network issues, ensuring minimal downtime and optimal productivity.
Here’s What You’ll Do: Respond to and resolve user-reported technical issues via ticketing system, chat, Slack, and phone in a timely and professional manner.
Install and configure software, hardware, and peripheral devices.
Assist in managing user accounts, permissions, and a…
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