Senior Manager, Contact Center & Customer Support, Amazon Travel and Events

At Amazon, we're working to be the most customer-centric company on earth.

To get there, we need exceptionally talented, bright, innovative and driven leaders.

We are seeking an experienced and innovative Senior Manager of Contact Center & Customer Support to build, scale, and operate the support organization behind a global travel and events program spanning 60 countries.

This leader will own the end-to-end contact center operating model, from strategy and technology implementation to daily pe…