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Senior Manager, Member Relations & NPS

Description

St.Catharines Corp Office St Catharines, ON L2S 3W3, CAN At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities.

We believe that our greatest opportunity is to create opportunity and meet people where they are.

Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Member Relations and NPS leads Meridian’s enterprise approach to escalated Member concerns, complaint resolution, Net Promoter Score (NPS) and V…

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