Senior Manager of Center of Excellence

The Gong Center of Excellence (CoE), also known as Gong on Gong and Customer Zero, is Gong’s internal proof point that our own product runs our revenue engine The CoE sits within GTM Ops and the AI Acceleration team and owns instance governance, workflow design, product feedback, and first adoption of every new Gong capability This role reports to the CoE Lead and takes ownership of specific workstreams across the team’s full scope, from cleaning up and governing our instance to building the ag…