Senior Manager of IT Service Desk & Field Services @ Galderma

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Skills and Experiences Proven experience in a senior leadership role managing Global Service Desk and/or Field Services operations.

Strong expertise in IT Service Management and ITIL frameworks.

Demonstrated ability to lead and develop geographically distributed teams.

Exceptional analytical and decision-making abilities, complemented by strong written and verbal communication skills.

Strong vendor governance experience for managed services.

Fluent English language skills – reading, writing, sp…

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