Senior Organizational Change Manager

Who Are We: Customer Experience & The Way We Work Enablement A high-impact team at the heart of M&T Bank’s most strategic and transformative efforts.

We are the Customer Experience & The Way We Work Enablement team, 40 diverse professionals united by a shared purpose: to drive meaningful change through The Way We Work.

The Way We Work is more than a framework, it’s our operating system.

It blends Agile, Service & Experience Design, Customer Research, Insights, and Change Management into a cohes…