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Senior Patient Experience Manager

Description

The Position The Senior Manager, Patient Experience will lead the evolution from traditional patient support to a consumer-led, differentiated Patient Experience in Canada.

Using evolving consumer needs, behaviours, and insights, the role will translate the Global Signature Patient Experience strategy into timely, personalized branded experiences that meet patients where they are.

This includes execution across online pharmacies, virtual healthcare, pharmacy networks, and Patient Experience ven…

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