Senior Product Manager - Conversational Banking
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About the opportunityConversational Banking is how N26 scales support without scaling headcount at the same rate.
Our ambition is banking as a non event: clients get help in their channel and language of choice, and most issues resolve before a human agent ever needs to be involved.
We build the intelligence in house — N26 owns its own orchestration and intelligence layer rather than renting it from vendors — and the programme is now shifting from an assistant that answers questions to a system…
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