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Senior Program Coordinator

Skills

program managementvendor management

Description

Program Management and Execution

  • Manage Cogency programs from kickoff through completion, anticipating needs and providing proactive communication to subscribers and stakeholders.
  • Lead end-to-end coordination of live, virtual, and hybrid programs, including attendee recruitment, invitations, RSVP and calendar management, travel, honoraria, expenses, audiovisual requirements, and onsite or virtual execution.
  • Partner with internal stakeholders on program planning, execution strategy, issue resolution, and continuous improvement initiatives.
  • Ability to travel within the United States approximately 25% of the time.

Stakeholder, Faculty, and Vendor Management

  • Serve as a primary point of contact for faculty, clients, vendors, and internal teams, building trusted relationships and escalating issues as needed.
  • Select and manage venues and vendors in alignment with program requirements, budget expectations, and compliance standards.

Compliance, Documentation, and Budget Oversight

  • Apply and reinforce SOPs and established processes to support consistent, compliant program delivery.
  • Maintain accurate program data, records, payments, and documentation to support compliance, reporting, and performance analysis.
  • Manage program budgets proactively, ensuring work remains within approved scope and budget parameters.

Team Guidance and Quality Standards

  • Provide day-to-day guidance to Cogency team members on complex programs, best practices, quality standards, and consistent execution.
  • Bachelor’s degree required.
  • Minimum of 3 years of meeting or event planning experience, including responsibility for complex programs; pharmaceutical experience preferred.
  • Live, onsite event experience required.
  • Demonstrated knowledge of pharmaceutical event operations, industry compliance standards, and related documentation requirements.
  • Strong organizational, analytical, and prioritization skills with the ability to manage multiple complex programs simultaneously.
  • Excellent written and verbal communication skills, including the ability to interact effectively with senior-level stakeholders.
  • Proficiency with Microsoft Office Suite and speaker bureau or meeting management systems.
  • Ability to work independently, anticipate risks, resolve issues, and make sound decisions in a fast-paced environment.
  • Continuous-improvement mindset with strong problem-solving skills.
  • Strong attention to detail and documentation accuracy, with the ability to maintain compliant, audit-ready program records, budgets, payments, and related documentation.
  • Demonstrated ability to coordinate faculty, vendors, venues, travel, audiovisual needs, and other logistics for live, virtual, and hybrid programs.
  • Ability to provide informal guidance to team members on SOPs, program execution standards, issue resolution, and quality expectations.

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