Senior Project Manager

• Project manage customer delivery projects from PreSales milestones through technical onboarding—facilitating engagement with Engineering while ensuring knowledge transfer and strong customer relationships
• Collaborate cross-functionally across Sales, Product, Security, Engineering, and Customer Success to drive progress and successful outcomes on customer engagements
• Build and maintain clear project plans, timelines, and dependencies
• Identify and escalate risks, blockers, and resourcing needs early
• Provide accurate, timely delivery status to customers, cross-functional stakeholders and the Director of Project Delivery
• Maintain delivery tracking and documentation in project management tools such as jira
• Drive project planning and retrospectives and contribute to continuous improvement
• Success at 2F Looks Like:
• Viewing obstacles as opportunities for growth
• Having a bias toward action and tangible, measurable results
• Striving to be both compassionate and direct with your feedback
• Being team-oriented and inclusive with your actions

Benefits

• Health & Wellness: Receive 100% medical, dental, and vision coverage for you and your family.
• PTO & Remote First: We provide flexible time off, recognize 11 federal holidays, and offer paid parental leave.
• 401(k) & Equity: Invest in your future. Our 401(k) and equity incentives help you build wealth as we grow together.
• Professional Development: We value your drive to grow and provide an annual stipend for self-directed professional development.

• Comfortable working cross-functionally across groups such as Sales, Product, Security, Engineering, and Customer Success
• Familiarity with cybersecurity concepts and best practices
• Proven experience in technical onboarding and communicating with highly technical stakeholders
• Strong project management skills with sharp attention to detail
• Proficient in process optimization and tools like salesforce, confluence and jira
• Analytical problem-solver with excellent communication and interpersonal skills
• Adaptable and organized in a fast-paced, dynamic environment
• 5 years of experience in a customer-facing onboarding, implementation, or solutions role within a SaaS or cybersecurity-focused organization
• Strong presentation skills and ability to tailor messaging for both technical and non-technical audiences
• Ability to drive accountability without direct authority
• Jira and confluence experience
• Familiarity with federal or defense sector customers, including understanding of compliance frameworks (e.g., FedRAMP, IL5, CMMC)
• Working knowledge of API integrations, cloud infrastructure (AWS, Azure), or DevSecOps workflows
• PMP, CSM, or similar certification is a plus