Senior Real-Time Monitoring & Incident Leader (Remote)
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European Payments Initiative (EPI) is seeking a senior leader to head the Real Time Monitoring & Incident Management team within the Operations and Service Delivery department.
You will own monitoring strategy, coordinate incident response, and drive operational excellence across a Europe-wide platform that underpins cross-border payments.
You will report to the Head of Monitoring and Customer Support and help shape 24x7 operations, on-call frameworks, and KPIs while aligning with DORA J-18808-…
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