Senior Retail IT Helpdesk

Description Windsor is seeking an experienced Senior Retail IT Helpdesk Technician to serve as the senior operational and technical escalation resource for the Retail Helpdesk during the assigned shift, with primary responsibility for weekend coverage.

This position provides day to day shift guidance, maintains continuity when the Retail Helpdesk Supervisor is unavailable, and owns the coordination of store technology work including, but not limited to, new store openings, brand refreshes, equi…