Senior Salesforce Delivery Lead for CX Projects
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Description
Omega CRM, a Merkle Company, is a global digital firm helping brands optimize their Customer Experience through Salesforce-driven services.
The role centers on leading delivery of Salesforce projects, from pre-sales design to ongoing management, ensuring objectives are met within time, cost, and quality constraints.
The candidate will liaise with clients, translate
requirements
for delivery teams, and oversee project progress, risk management, and continuous improvement initiatives.
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