Senior Service Desk Analyst
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The Opportunity WSD is a global financial technology company supporting leading financial institutions.
We are looking for an experienced, customer-focused Service Support Analyst to join our global Service Desk.
This role combines hands-on technical investigation, incident ownership, client communication, mentoring and continuous improvement.
You will work across teams and regions to move issues forward and deliver a consistently high standard of service.
What You Will Do
Own customer incident…
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