Senior Services Consultant - Amazon Connect
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Description
Job Description As a Services Consultant, your primary responsibility will be to lead the end-to-end technical delivery for our customers.
You'll take ownership of the implementation process, from initial
requirements
gathering to successful go-live, ensuring solutions are technically sound and aligned with customer business goals.
Responsibilities
Technical Expertise & Problem-Solving: Serve as a subject matter expert on Zendesk for Contact Center.
Provide expert recommendations, identify work…
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