Senior Site Reliability Engineer (Saturday - Wednesday, Night Shift)
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Description
- Are you driven to be an innovative Site Reliability Engineer, and looking to join a team where open collaboration, customer focus, and a commitment to excellence are core values?
- At Ivanti, we work passionately and authentically, striving to win together and make a real impact for our customers and each other
- Join us to elevate your career and help deliver innovative solutions in a dynamic, empowering environment
- Site Reliability Engineering (SRE) is a growing team that partners closely with Product Engineering, Security, and Support
- We are responsible for the reliability, deployment, and continuous operation of the Ivanti Cloud services
- We need your help to take our existing platform to the next level with observability, release automation, chaos engineering, and more
- The SRE role is a blend of infrastructure, networking, operating systems, automation, development, and application administration
- It is a hands-on technical position in a fast-paced atmosphere
- The ideal candidate has prior experience managing cloud-based SaaS applications and strives to solve traditional operations problems through automation and software
- More so, the candidate must possess a high standard of excellence, have a strong customer focus, and is capable of technical deep dives into code, app servers, databases, load balancers, operating systems, and networks
- US citizenship and must be located domestically in the U.S
- Work 4 x 10-hour days (Saturday (night) to Wednesday (morning), approximately 10 PM to 9 AM U.S. Pacific Time, including lunch)
- Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
- Working with geographically dispersed, cross-departmental teams to solve difficult problems
- Automating common and repetitive tasks
- Writing documentation and training material
- Training other colleagues
- Participating in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and problem resolution
- Experience troubleshooting Java and .NET applications
- Familiarity with public cloud platforms (AWS or Azure preferred)
- Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
- Experience troubleshooting network and storage infrastructure issues
- Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
- Proficiency working and developing Infrastructure as Code (IaC)
- US citizenship and must be located domestically in the U.S
- Experience working with Windows
- Proficiency working with Bash or PowerShell programmatically
- Proficiency with Python and experience with one of the following languages:
- Ability to configure: New Relic, DataDog, Splunk, or similar monitoring tools
- A BSc in Computer Science, a related field, or equivalent practical experience
- Java
- Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)
- A desire to adopt and implement emergent technologies and best practices
- C#
- Experience working with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar
- Ability to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similar
- Strong verbal and written communication skills in English for the purposes of global collaboration
- Golang
- 3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
- Prior experience as a Site Reliability Engineer or DevOps Engineer
- Certificates in one or more of the following categories, or demonstrated certificate-equivalent knowledge:
- Cloud Development and architecture
- Kubernetes Administration
- Linux Administration
- Software engineering disciplines
- Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, or IRAP and privacy regulations such as GDPR and PIPEDA
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