Senior Support Architect: Drive Global Platform Readiness
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Ingram Micro is seeking a Principal Support Engineer to join Unified Support, a senior hands-on leader who connects Product, Engineering, Operations, Support, vendors, and customers.
You will drive complex incidents, hypercare for launches, and continuous improvement of platforms and customer journeys on a global scale.
The role emphasizes ownership, problem solving, and translating technical insights into actionable roadmap items for customers and internal teams.
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