Senior Support Technician | CORE AI

Let's be honest.

If you've worked in IT support for a while, you've probably discovered that "just a quick question" is rarely quick, and "it's probably nothing" almost always becomes something.

This role has another question attached to it: "Could AI or automation make this problem go away altogether?" We're looking for a Senior Support Technician to specialise in supporting clients using CORE, First Focus's managed IT and AI service .

You'll still need to be seriously good at traditional IT s…