Senior User Experience Researcher
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About the role
As a Senior UX Researcher working across Waitrose and John Lewis, you will lead research that shapes loyalty propositions and customer engagement experiences.
You will help teams understand what customers value, what builds lasting engagement, and how loyalty connects with the core shopping journey across digital and physical touchpoints.
Taking ownership from early discovery through to concept testing and continuous improvement, you will remain a hands-on practitioner while chal…
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