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Service and Incident Manager

Description

Description Function As a Service & Incident Manager you will work in the Enterprise Technology & Services (ETS) department and will ensure high-quality, stable, and predictable delivery of ETS services to internal project and service delivery teams.

This role owns the end-to-end service performance for a defined set of ETS services and coordinates the full lifecycle of incident management.

In North America, the role will also act as the first line of contact for BU leadership, including the Ge…

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