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Service Delivery Manager For Service Desk Spain

Description

Job Descriptionis accountable for the delivery of all services to expected KPIsis responsible for ensuring fulfillment of run operations within national divisional perimeters whilst ensuring cross national harmonised ways of workingfocuses on maintaining Service Level Agreements, ensuring service quality, and managing stakeholders relationships.Is accountable for the delivery and resolution of any service desk issues; end to end delivery of incremental business through change control; Client R…

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