Service Desk Agent

We're looking for a Service Desk Agent to be the friendly voice on the other end of the phone, supporting customers with their self-service machines and making sure everything runs smoothly.

You'll be part of a supportive team that values collaboration and great customer service.

What you'll be doing Answering calls and help customers with first-line support.

Keep an eye on accounts and fix issues before they become problems.

Log and manage service calls from start to finish.

Work closely with …