Service Desk
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Description
Service Desk Location: Newcastle upon Tyne Pay Rate: £13.45 per hour Contract Type: Temporary Agency Assignment Hours: Full-time, 37 hours per week Key Responsibilities Provide IT support via telephone, email, instant messaging, remote support tools, and face-to-face. Diagnose and resolve hardware, software, network, and connectivity issues. Install, configure, maintain, and remove IT hardware and software. Escalate complex issues to senior support teams where required. Record and update suppor…
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