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Service Desk Coordinator

System One · Capitol, US · $49,721

Job Title: Service Desk Coordinator Location: Virginia, VA Type: Contract Work Model: Hybrid - onsite and remote

Responsibilities

  • Respond to inbound calls daily to provide technical support/troubleshooting
  • Provide support via web queues, outbound interactions, and emails
  • Leverage resources to resolve technical issues timely
  • Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities
  • Escalate requests outside of your sc…
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