Service Desk / Desktop Support Technician - Remote / Telecommute

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Pay Range: $23.00hr - $28.00hr Job Overview: Provide Level 2 remote support to end users.

Resolve escalations from the Service Desk across operating systems, networks, applications and endpoint management.

Meet SLAs and keep unresolved complaints to a minimum.

Key

Resolve Level 2 incidents and service requests escalated from the Service Desk, within SLA.

Troubleshoot Windows 10/11, macOS, iOS and Android devices remotely.

Diagnose network and connectivity issues: LAN/WAN, Wi-F…

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