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Service Desk Manager

Description

KiZAN Technologies: Service Desk Manager Reports to : Service Operations Manager Location: West Chester, OH (On-site) Is this position eligible for bonus or commission - Bonus eligible based on company performance, No commission The Service Desk Manager leads KiZAN’s front-line support organization with primary accountability for people leadership, service performance, and data-driven improvement.

This role develops Tier I and Tier II engineers, maintains healthy ticket flow and service levels,…

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