Service Desk Manager

The Opportunity We're working with an established business to find a Head of Managed Services to build their IT support and services team from the ground up. You'll create the function, set the standards, and lead it, reporting directly to the Managing Director. It's a hands-on leadership role for someone who's as comfortable resolving a difficult technical issue as they are building a team and the processes that sit around it. The Role You'll be responsible for establishing and running a custo…