Service Desk Technician

The Service Desk Technician is often the first person our practices and the central support team talk to when technology gets in the way.

This role answers calls, chats, and tickets, fixes what can be fixed on first contact, and makes sure everything else reaches the right person with the full story.

Our practices see patients all day, so every minute a front desk or clinical team member spends stuck on a technology issue matters.

We are looking for someone patient, curious, and organized who l…