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Service Desk Technician

System One · Tysons, US · $60,315

Job Title: Service Desk Coordinator Location: Vienna, VA Type: Contract Compensation: 29.00/hr Work Model: Hybrid - onsite and remote

Responsibilities

  • Respond to inbound calls daily to provide technical support/troubleshooting
  • Provide support via web queues, outbound interactions, and emails
  • Leverage resources to resolve technical issues timely
  • Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities
  • Escalate reques…