Service Desk Technician
Job Title: Service Desk Coordinator Location: Vienna, VA Type: Contract Compensation: 29.00/hr Work Model: Hybrid - onsite and remote
Responsibilities
- Respond to inbound calls daily to provide technical support/troubleshooting
- Provide support via web queues, outbound interactions, and emails
- Leverage resources to resolve technical issues timely
- Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities
- Escalate reques…