Service Desk Technician with Security Clearance

Abacus Technology is seeking a Service Desk Technician to provide front-line support to end users at the NOAA Office of Marine and Aviation Operations (OMAO).

This is a full-time position.

Responsibilities

* Provide Tier 1 technical support to OMAO end users in person and through telephone, email, and remote-support channels, including white-glove support for VIP personnel. * Serve as the first point of contact for technical questions, incidents, and service requests; perform initial diagnosis …