Service Dispatcher

JOB SUMMARY : Responsible for coordinating and scheduling all Service Technicians, managing their daily schedules for maximum efficiency, managing applied and unapplied time report to reach goals, and when needed speak to customers with scheduling updates.

ESSENTIAL FUNCTIONS : Dispatch daily service calls and maintain dispatch board for HVAC throughout the day based on tech skills Assign to technicians, at least, the next 1-3 days’ work in the GP dispatching system Maintain Knowledge of Techni…