Service Operations Lead

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Salary: £47,000 - 82,000 per year

Experience as a Customer Service Team Leader, Service Operations Team Leader, Service Delivery Team Leader, Service Coordinator or Operations Coordinator, with readiness to take on a lead role Experience in telecoms, IT, engineering or another SLA-driven environment is ideal Experience with SLAs, CRM/ITSM systems or work allocation tools is useful
Strong organisational skills and confidence working with data and workloads Good people skills and wi…

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