Service Strategy Senior Manager - Telecom, Media & Entertainment
Posted Oct 4, 2026 · 16h ago
- Location
- Nashville, Tennessee, United States
- Seniority
- Senior
- Listing language
- English
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Description
Position Summary The Service Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact service strategy engagements across digital self-service, contact center, and/or field service domains for Telecom, Media & Entertainment (TME) clients.
This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and TME commercial acumen, including familiarity with streaming, broadband/te…
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