ServiceNow Senior Technical Consultant

Job Type: Permanent
Salary: Competitive + Benefits
Security Clearance: Must be eligible to obtain SC Clearance
About the Role Linking Humans is working with a leading UK technology consultancy that is looking for an experienced ServiceNow Senior Technical Consultant to join its growing ServiceNow practice.
This is a fantastic opportunity to work on exciting ServiceNow projects, designing, developing and implementing solutions for major organisations across a range of industries.
You'll play a key role in delivering high-quality technical solutions, working closely with clients and stakeholders to understand business requirements and maximise the capabilities of the ServiceNow platform.
Key Responsibilities

• Design, develop and implement ServiceNow solutions in line with client requirements and best practices.
• Configure and customise ServiceNow applications, workflows and integrations.
• Deliver solutions across ServiceNow modules such as ITSM, ITOM, CSM, HRSD, IRM/GRC and SecOps.
• Develop custom applications, scripts, business rules, client scripts and UI policies.
• Build and maintain integrations using REST/SOAP APIs and IntegrationHub.
• Work with Flow Designer, Service Portal and UI Builder to enhance platform functionality.
• Provide technical guidance and support to junior consultants and developers.
• Collaborate with Solution Architects, Project Managers and business stakeholders.
• Troubleshoot complex technical issues and ensure solutions are scalable, secure and maintainable.
• Participate in technical workshops, solution design discussions and project delivery activities.

Skills & Experience Required

• Strong hands-on experience developing and implementing solutions on the ServiceNow platform.
• Proven experience working as a ServiceNow Technical Consultant, Senior Developer or similar role.
• Excellent knowledge of JavaScript, Glide API, Business Rules, Client Scripts and Flow Designer.
• Experience implementing and configuring multiple ServiceNow modules.
• Strong experience with REST/SOAP integrations and IntegrationHub.
• Understanding of ServiceNow architecture, development standards and best practices.
• Experience gathering technical requirements and translating them into effective solutions.
• Strong troubleshooting, problem-solving and analytical skills.
• Excellent communication and client-facing skills.
• Ability to work independently and collaboratively within project teams.

Desirable Skills

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS) certifications.
• Experience with CMDB, CSDM, Discovery or Service Mapping.
• Knowledge of UI Builder, Service Portal and custom application development.
• Experience working within an IT consultancy or ServiceNow partner environment.

Security Clearance Requirements Candidates must be eligible to obtain UK Security Check (SC) clearance.
This normally requires a minimum of five years' continuous UK residency, alongside other security vetting requirements.
Please note that some projects may require British citizenship, and applicants must have the right to work in the UK without visa sponsorship.
What's on Offer?

• Competitive salary and benefits package.
• Opportunity to work on complex ServiceNow implementations and transformation projects.
• Exposure to a variety of ServiceNow modules and technologies.
• Excellent career progression within an established and growing consultancy.
• Support with ServiceNow certifications and professional development.
• Collaborative and supportive team environment.
• Opportunity to work with major UK organisations on high-impact projects.