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Shift Leader

Description

Reports to: General Manager (GM) / Assistant Manager (AM) Department: Club Operations Duties and

Responsibilities

Assist the GM and AM in implementing strategies to attract and keep members based on our Excel Core Values.

Help train new Team Players and be a team resource by accurately answering questions/concerns, modeling expected behaviors, and correctly training on operational processes as needed.

Utilize Team Performance Tracker to meet company metric expectations.

Supervise and inspire T…

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