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Shift Manager, Front Office

Description

Front Desk And Guest Service Operations Manager Under the direction of the Front Office Manager, plans and directs the Front Desk and Guest Service operations to ensure a positive guest experience. - Oversees daily work assignments of Front Desk staff. - Performs detailed guest room inspections to identify repair/improvement needs. - Investigates and resolves guest situations such as reservation errors or lost personal belongings. - Responsible for quality, consistency, and presentation of all …

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