Shift Supervisor - Helpline
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Job summary As a Helpline Shift Supervisor, you'll combine direct support for people accessing the service with operational leadership during your shift.
Alongside providing compassionate, recovery-focused support, you'll oversee the smooth running of the helpline, coordinating resources, supporting colleagues and ensuring the service continues to deliver safe, responsive and high-quality care.
Main duties of the job Our Helpline provides confidential emotional support to people experiencing em…
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