Software Developer III - Audio

Job Summary

Provide expert-level design and development expertise across the full stack: front-end, back-end, APIs, databases, and integrations. Create and maintain software products including applications, web pages, client portals, reports and queries, and other products as requested. Leverage modern AI-assisted and agentic development tools to accelerate delivery, while bringing the engineering depth to review, validate, and stand behind everything that ships, whether written by a person or generated by AI. Interface with clients, customers, and internal users to gather requirements, troubleshoot issues, and deploy solutions. Train other team members and provide technical leadership in design and development matters. Help develop and support software development best practices. A significant focus of this role is building real-time audio and telephony systems—capturing, processing, and delivering live call traffic—so experience with VoIP/telephony or audio-streaming systems is highly valued. This role operates on a hybrid work model.

Major Responsibilities

• Design and develop scalable, reusable, secure, and maintainable software solutions.
• Lead the implementation of complex features and resolve high-impact technical issues.
• Define and enforce coding standards, best practices, and design principles.
• Optimize system performance and scalability through code and architecture improvements.
• Work closely with product managers, business analysts, and other stakeholders to understand requirements and translate them into technical solutions.
• Participate in architectural discussions and contribute to technical decision-making.
• Collaborate with cross-functional teams, including QA and UX/UI.
• Guide and mentor junior and mid-level developers through technical challenges.
• Conduct thorough code reviews to ensure quality and adherence to standards.
• Leverage agentic AI development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, OpenCode, etc.) to design, build, and refactor software, and rigorously review and validate AI-generated code for correctness, security, and maintainability.
• Share knowledge and promote continuous learning within the team.
• Take ownership of technical aspects of projects, ensuring timely and successful delivery.
• Break down complex tasks into smaller, manageable components for the team.
• Identify risks and propose solutions to mitigate them during project planning.
• Stay updated on emerging technologies and industry trends.
• Propose and implement innovative solutions to improve processes, tools, and overall codebase quality.
• Promote the adoption of new tools, frameworks, or methodologies to enhance development efficiency.
• Design, build, and maintain software that captures and processes mirrored SIP trunk traffic (via switch SPAN/port-mirror), including SIP signaling parsing and RTP stream reconstruction into call audio.
• Develop audio-handling components, including codec decoding/encoding (e.g., G.711), audio file formats, and the extraction and storage of call metadata.
• Implement real-time delivery mechanisms (e.g., WebSockets, gRPC, WebRTC) for live audio consumption.
• Other duties as assigned.