Software Support(L3)
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Description
Software Support(L3) @ Atlanta, GA Must have: Linux, Unix, shell or bash scripting, Cloud, Kubernetes, understanding and usage on BoT, SQL.
Good to have: any programming language L3 production support.
What You will Do
- Responsible for efficiently handling and resolving technical issues which have been passed on by L2.
- Ensure timely and effective action as per decided work flow basis priority and severity for each ticket.
- Should ensure maximum issues are resolved without L4/R&D involvement. …
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