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Software Support Specialist

Description

Core

responsibilities

of the position include, but are not limited to, the following: Technical phone support to customers Documentation of all customer communication through internal ticketing system, Team Support.

Diagnosing software issu es and b ugs, p e rforming a ppropriate fixes; working with other members of the technical support and software development teams to identify and resolve problems in a timely, efficient and effective manner.

Installing and updating product applications, inte…

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