Solutions Engineer
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About Us: Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies.
We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters.
Built on 100 deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, a…
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